Privacy Policy

Last updated: 26 June 2026.

Mafula Waste (Pty) Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with South Africa's Protection of Personal Information Act, 2013 (POPIA). This policy explains what information we collect, why we collect it, and how we handle it.

Information we collect

When you contact us or request a quote, we may collect:

Your name and the name of your facility or practice
Contact details such as your phone number and email address
Details about the services you are interested in and your waste requirements
Any other information you choose to provide in your message

How we use your information

We use your personal information to:

Respond to your enquiry and prepare a quote
Provide and manage our waste collection services
Communicate with you about your service, including scheduling and documentation
Meet our legal, regulatory and compliance obligations

How we protect your information

We take reasonable technical and organisational measures to safeguard your personal information against loss, unauthorised access, and misuse. We retain your information only for as long as necessary to fulfil the purposes described above or as required by law.

Sharing your information

We do not sell your personal information. We may share it only where necessary with trusted service providers who help us operate our business and deliver our services, or where required by law or a regulatory authority.

Your rights

Under POPIA, you have the right to access the personal information we hold about you, to request that it be corrected or deleted, and to object to its processing. To exercise any of these rights, please contact us using the details below.

Contact us

If you have any questions about this policy or how we handle your personal information, please contact us: